Support

How can we help?

Find answers in our FAQ below, or use our support form to get in touch. We read every message and respond within 2 business days.

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Support Form

Send us a message via our quick form and we'll get back to you within 2 business days.


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Restore Purchase

Bought Pro on another device or reinstalled the app? Restore it for free.


How To Restore
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Report a Bug

Found something broken? Tell us exactly what happened and we'll fix it fast.


Report Issue
FAQ

Frequently Asked Questions

Tap a question to expand the answer.

First, try closing the app completely and reopening it. If it keeps crashing:
  1. Go to your phone's Settings → Apps → Math Drill → Clear Cache
  2. Restart your phone
  3. If the issue persists, uninstall and reinstall the app from Google Play (your data may be lost)
  4. If it still crashes, use our support form with your phone model and Android version
Open Math Drill → go to the Stats tab → tap "Upgrade to Pro". On the upgrade screen, scroll down and tap "Restore Purchase". Make sure you are signed in to the same Google account you used when you originally purchased Pro. Restore is free and unlimited.
This can happen if the purchase confirmation was delayed. Try the following:
  1. Close the app fully and reopen it
  2. Go to Stats → Upgrade → "Restore Purchase" to re-confirm your purchase
  3. Make sure you have an internet connection when restoring
If ads still appear after restoring, please contact us via the support form with your order number from Google Play (found in your Google account → Payments).
Unfortunately, progress data is stored locally on your device and is not backed up to any cloud server. When you uninstall the app, this data is deleted. We are planning to add optional backup functionality in a future update. Your Pro purchase however can always be restored — it is tied to your Google account, not your device.
Google Play allows refund requests within 48 hours of purchase. To request a refund:
  1. Open the Google Play app on your phone
  2. Tap your profile icon → "Payments & subscriptions" → "Order history"
  3. Find the Math Drill Pro purchase and tap "Request a refund"
After 48 hours, refunds are at Google's discretion. For special circumstances, you can also contact us via the support form.
We work hard to ensure all answers are accurate, but mistakes can happen — especially in topics like fractions or negative numbers where rounding may vary. If you believe you've found a wrong answer, please use the support form with the specific question and topic. We'll verify and fix it in the next update.
Go to the Settings tab → scroll to the General section → look for the Language option. Currently English and Hindi are supported. More languages are coming soon.
We love suggestions! Use the support form below and describe what you'd like to see. Popular requests get added in future updates. You can also leave a review on Google Play — we read every single one.
Math Drill is designed for smartphones (portrait mode). It will run on tablets but the layout is optimised for phones. Tablet-optimised layout is on our roadmap.
Contact

Still need help?

Fill in our quick support form and we’ll respond within 2 business days. You can also use the same form to suggest a feature or share feedback.

📝 Send us a message

For bugs, purchase issues, refund requests, or feature suggestions — we’re here. The form takes less than a minute to fill in.

Open Support Form

Tip: when reporting a bug, please include your phone model, Android version, and a short description of what happened.